Privacy Policy

Our Privacy Policy

Bella Li respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights under applicable data protection law, including the UK General Data Protection Regulation (UK GDPR).

1. Who We Are

Bella Li is a fashion brand operated by Crown Print & Design Ltd.

Data Controller:
Crown Print & Design Ltd
Unit C, Madeley Shopping Malls
Madeley, Telford
TF7 5BQ
United Kingdom

If you have any questions about how we handle your personal data, you can contact us at:

Email: hello@crownprintdesign.co.uk
Phone: 01952 764365

2. Information We Collect

Depending on how you use the Bella Li website, we may collect the following information:

  • Your name

  • Email address

  • Billing and delivery address

  • Contact telephone number

  • Order and transaction details

  • Products purchased or viewed

  • Information you provide when contacting us

  • Marketing preferences

  • Basic technical information, such as browser type, device information and website usage data

We only collect information that is reasonably necessary for the purposes described in this Privacy Policy.

3. How We Use Your Information

We may use your personal information to:

  • Process and fulfil your orders

  • Arrange delivery and provide order updates

  • Process payments and refunds

  • Respond to enquiries and customer support requests

  • Maintain and manage your customer account

  • Improve our website, products and services

  • Send marketing communications where you have provided consent

  • Prevent fraud, misuse and unauthorised activity

  • Comply with our legal and regulatory obligations

4. Our Legal Basis for Processing

Under UK GDPR, we process your personal data on one or more of the following legal bases:

Contract: Where processing is necessary to fulfil an order or provide services you have requested.

Consent: Where you have chosen to receive marketing communications or given consent for a specific use of your information.

Legitimate interests: Where processing is necessary for purposes such as maintaining website security, improving our services or managing our business, provided that your rights and interests are not overridden.

Legal obligation: Where we are required to process or retain information to comply with applicable laws or regulations.

5. Marketing Communications

Where you have provided consent, we may use your email address to send you information about Bella Li, including new collections, product launches, restocks, offers and other relevant updates.

You can unsubscribe from marketing communications at any time by using the unsubscribe option included in our emails or by contacting us directly.

Unsubscribing from marketing communications will not affect transactional emails relating to orders you have placed.

6. Payment Information

Payments made through the Bella Li website may be processed by third-party payment providers.

We do not normally store your full payment card details on our own systems. Payment information is handled by the relevant payment provider in accordance with its own privacy and security policies.

Available payment methods may include Credit/Debit Cards, Apple Pay, Google Pay and Klarna.

7. Sharing Your Information

We may share relevant personal information with trusted third-party service providers where necessary to operate our website and fulfil our services.

These may include:

  • Payment providers

  • Delivery and fulfilment providers

  • Website and hosting providers

  • Email and communication service providers

  • IT, security and technical service providers

We only share information where there is a legitimate reason to do so and take reasonable steps to ensure that third parties handle your information appropriately.

We do not sell your personal data.

8. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, maintaining appropriate business records, resolving disputes and meeting legal or regulatory requirements.

Where you have provided consent for marketing, we may retain your marketing preferences and contact details until you unsubscribe or request deletion, subject to any legal obligations that require us to retain certain information.

9. Cookies and Similar Technologies

The Bella Li website may use cookies and similar technologies to help the website function correctly, remember preferences, improve performance and understand how visitors use the website.

Some cookies may be essential for the operation of the website, while others may require your consent.

You can manage your cookie preferences through our Cookie Settings.

For more information about cookies, please refer to our Cookie Policy.

10. Your Rights Under UK GDPR

Depending on the circumstances, you may have the following rights under UK GDPR:

  • The right to access your personal data

  • The right to request correction of inaccurate or incomplete information

  • The right to request deletion of your personal data

  • The right to request restriction of processing

  • The right to object to certain types of processing

  • The right to data portability

  • The right to withdraw consent where processing is based on consent

To exercise your rights, please contact us using the details provided above.

11. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no online service can be guaranteed to be completely secure, and we cannot guarantee absolute security of information transmitted over the internet.

12. Third-Party Websites

Our website may contain links to third-party websites or services.

Bella Li is not responsible for the privacy practices, content or security of third-party websites. We recommend reviewing the privacy policy of any external website you visit.

13. Children’s Privacy

Bella Li does not knowingly collect personal information from children where such collection is not permitted by applicable law.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, legal requirements or data protection practices.

Any updated version will be published on this page with the revised “Last updated” date.

15. Complaints

If you have concerns about how we use your personal data, please contact us first so that we can try to resolve your concern.

You also have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK’s independent supervisory authority for data protection.

16. Contact Us

If you have any questions about this Privacy Policy or how Bella Li handles your personal information, please contact:

Email: andyceo@bellaliclothing.com
Phone: +447376889918